Refund and Return Policy | North State Signs & Printing

Refund and Return Policy | North State Signs & Printing

All Sales Are Final

At North State Signs & Printing, we specialize in creating custom signage and printing solutions tailored specifically to your unique needs. Due to the personalized nature of our products, all sales are final. Each order is produced according to your exact specifications, including custom artwork, dimensions, and materials, which means these items cannot be resold or repurposed once produced. We trust that you have thoroughly reviewed and approved your artwork and order details before finalizing your purchase.

No Refunds

Because our products are custom-made, we do not offer refunds. We strongly encourage you to double-check all details, including artwork, specifications, and quantities, before submitting your order. Our team is here to assist you throughout the process to ensure you are completely satisfied with the final product.

Damaged or Defective Products

While we strive to deliver perfect products, we understand that issues can sometimes occur during production or shipping. If your product arrives damaged or defective, please contact us immediately so we can address the issue promptly. To report a damaged or defective product, please follow these steps:

  1. Contact Us Promptly: Reach out to us within 7 days of receiving your order.
  2. Provide Details: Include your order number, a description of the damage or defect, and clear photographs of the affected areas.
  3. Resolution: Upon verification, we will work with you to either replace the damaged product or find a suitable resolution to ensure your satisfaction.

Purchases Made Through Amazon

If you have purchased our products through Amazon, all return and refund requests must be handled directly through Amazon Support. Please visit the Amazon website or contact Amazon customer service for assistance with your order. North State Signs & Printing does not process returns or refunds for orders placed via Amazon.

Why All Sales Are Final

The custom nature of our work means that each product is created specifically for you. This level of personalization makes it impossible to restock or resell items, which is why we require that all sales be final. We are committed to working closely with you during the design and approval stages to ensure that the final product meets your expectations.

How to Contact Us

For any questions, concerns, or to report a damaged or defective product, please reach out to us using one of the following methods:

North State Signs & Printing
553 Pylon Dr., STE D
Raleigh, NC 27606

Phone: 919-977-7053
Email: sales@northstatesigns.com
Website: www.northstatesigns.com

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Why Choose North State Signs & Printing?

Located in Raleigh, NC, North State Signs & Printing is your trusted partner for custom signage and printing solutions. We pride ourselves on delivering exceptional quality, innovative designs, and outstanding customer service. Whether you need custom signs, banners, trade show displays, or any other printing solutions, we are here to help you achieve your goals with precision and professionalism.